Privacy Policy

Last Updated: March 21, 2025

Introduction

Magnetic Group Inc. ("Magnetic," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our staffing and photo booth services, website, and related applications.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website

  • Request a quote or consultation

  • Book our services

  • Complete event registration forms

  • Participate in our photo experiences

  • Apply for employment or staffing opportunities

  • Sign up for our newsletter

This information may include:

  • Contact information (name, email address, phone number, mailing address)

  • Business information (company name, job title)

  • Event details (date, venue, preferences)

  • Payment information (credit card details, billing address)

  • Employment information (resume, qualifications, work history)

  • Images and videos captured during photo experiences

Information Automatically Collected

When you visit our website or use our applications, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Access times and dates

  • Pages viewed

  • Referring website addresses

  • Other browsing activities

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services

  • Process and fulfill your bookings and requests

  • Communicate with you about our services

  • Personalize your experience

  • Improve our website and services

  • Process payments

  • Send marketing and promotional communications (with your consent)

  • Respond to your inquiries and provide customer support

  • Comply with legal obligations

  • Protect against fraudulent, unauthorized, or illegal activity

Photo Booth Data Handling

Images and Video Captured

  • Photos and videos captured during our photo booth services are:

    • Provided to event attendees through their selected delivery method (email, text, QR code, print)

    • Stored temporarily to fulfill the service

    • Available to the event host as specified in the service agreement

    • Used for promotional purposes only with explicit consent

Social Sharing

  • If you choose to share your photos through our social sharing features:

    • You control which platforms to share on

    • The privacy policies of those third-party platforms will apply once content is shared

    • We do not control how these platforms further use or share your content

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information to protect the rights, property, or safety of Magnetic, our clients, or others.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. For photo booth images, our standard retention period is 30 days unless otherwise specified in our service agreement.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you

  • The right to request correction of inaccurate personal information

  • The right to request deletion of your personal information

  • The right to withdraw consent

  • The right to data portability

  • The right to object to or restrict processing

To exercise any of these rights, please contact us at privacy@magneticgroup.ca.

Children's Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or our privacy practices, please contact us at:

Magnetic Group Inc.